1. What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site.
2. How We Use Cookies
Pioneer Insurance Holdings Limited (“Pioneer,” “we,” “us”) uses cookies and similar technologies (such as pixel tags and JavaScript) on our website for the following purposes:
- Essential cookies: Required for the website to function properly, such as remembering items in a form as you move between pages, or keeping you securely logged in to the Customer Portal.
- Performance and analytics cookies: Help us understand how visitors interact with our website (e.g. which pages are most visited) so we can improve it over time.
- Functionality cookies: Remember choices you make (such as your preferred language or region) to provide a more personalised experience.
- Marketing cookies: Used to make advertising more relevant to you, and to measure the effectiveness of marketing campaigns.
3. Third-Party Cookies
In some cases, we use cookies provided by trusted third parties, such as analytics providers or social media platforms, to help us understand how the website is used and to enable certain features (e.g. sharing content on social media).
4. How Long Do Cookies Last?
- Session cookies are temporary and are deleted from your device when you close your browser.
- Persistent cookies remain on your device for a set period, or until you delete them manually.
5. Managing Cookies
Most web browsers allow you to control cookies through their settings, including:
- Viewing what cookies are stored on your device
- Deleting cookies individually or all at once
- Blocking cookies from specific websites or all websites
- Blocking third-party cookies
Please note that if you disable or refuse cookies, some parts of our website may become inaccessible or not function properly.
You can find out more about cookies, including how to see what cookies have been set and how to manage and delete them, by visiting www.aboutcookies.org or www.allaboutcookies.org.
6. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our own data practices. Please check this page periodically for the latest version.
7. Contact Us
If you have any questions about our use of cookies, please contact us at info@pioneerinsurance.co.ke or call 0207220131.
This Cookie Policy should be read together with our Privacy Policy.
