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EV Care

Pioneer Insurance EV CARE is a specialized insurance solution engineered specifically for electric vehicles (EVs). Designed to meet the unique needs of green transport, EV CARE goes beyond standard motor coverage to protect critical high-value components including EV batteries, charging accessories, and electronic systems alongside comprehensive accident, theft, and liability protection.

What is EV Care?

In line with Pioneer’s Core values of innovation, we are excited to offer comprehensive motor insurance for all electric motor vehicle. This includes motorbikes, cars and buses.

EV-Specific Hardware Protection 

  • Battery & Charging Accessories: Specialized coverage extending to the vehicle’s high-voltage battery pack and essential charging equipment.

Comprehensive Damage & Loss Safeguards 

  • Accidental Damage & Repairs: Covers repair costs arising from collisions, accidental impacts, or bumps.
  • Fire, Theft & Malicious Damage: Safeguards your vehicle against theft, fire outbreaks, and vandalism.
  • Roadside Assistance & Medical Support
  • 24/7 Towing & Recovery: On-demand assistance for breakdowns, battery depletion, or collisions (Limit: Kshs 50,000).
  • Emergency Medical Expenses: Financial cover for immediate medical attention following an accident (Limit: Kshs 50,000).
  • Authorized Repair Limit: Quick authorization threshold for seamless repair starts (Limit: Kshs 50,000).

Third-Party & Passenger Liabilities 

  • Third-Party Bodily Injury: Kshs 3,000,000 per person and unlimited total liability per event.
  • Third-Party Property Damage: Coverage up to Kshs 10,000,000.
  • Passenger Legal Liability: Kshs 3,000,000 per person and up to Kshs 20,000,000 per event.

Key Policy Exclusions (What Is Not Covered)
The EV CARE policy does not cover:

  1. Damage caused by mechanical overloading or structural strain.
  2. Standalone damage strictly confined to the battery or tyres (unless occurring simultaneously with other vehicle damage).
  3. Mechanical, electrical, or software breakdowns resulting from cyber threats, malware, ransomware, or trojan attacks.
  • ✓Purpose-Built E-Mobility Protection: Custom-tailored to cover expensive EV batteries and charging gear that generic policies miss.
  • ✓High-Limit Liability Shields: Industry-leading third-party property damage (Kshs 10M) and passenger liability limits (Kshs 20M).
  • ✓Cyber & E-System Awareness: Clear, modern policy terms designed for software-driven electric vehicles.
Private Electric Vehicle Owners

Private Electric Vehicle Owners looking for dedicated protection for their electric cars, SUVs, or crossover vehicles.

Commercial & Ride-Hailing EV Operators

Commercial & Ride-Hailing EV Operators running green transport fleets or electric taxis.

Eco-Conscious Motorists & Fleet Managers

Eco-Conscious Motorists & Fleet Managers transitioning from internal combustion engines (ICE) to sustainable e-mobility.

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