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Truck Care

Pioneer General TRUCKCARE is a comprehensive commercial vehicle insurance solution designed to protect fleet operators, logistics companies, and business owners against accidental vehicle loss or damage and third-party liabilities. Tailored for both private business haulage and commercial transport for hire, TRUCKCARE integrates core vehicle protection with broad optional add-ons including cargo insurance, loan repayment protection, driver welfare coverage, and COMESA regional repair facilitation.

What is Truck Care?

This policy covers accidental loss or damage to the insured’s motor vehicle and /or death, bodily injury or loss or damage to property of third parties arising out of use of motor vehicle owned or operated by the insured. Policy provides for;
i)General Cartage
ii)Own Goods

Core Protection

  • Accidental Damage: Covers physical loss or damage to the insured truck.
  • Third-Party Liability: Protects against legal liabilities for third-party bodily injury, death, or property damage.
    Business Continuity Add-Ons (Optional Premium) –
  • Loan Repayment Cover: Supports loan installments if your truck is grounded for extended repairs (30+ or ​​60+ days).
  • Loss of Income & Alternative Hire: Compensates for lost earnings during downtime and reimburses replacement transport costs up to Kshs 200,000.

Cargo & Financial Loss Safeguards 

  • Goods in Transit & Carrier's Liability: Protects owned goods or third-party cargo held in trust/commission against transit accident damage.
  • Fidelity Guarantee: Shields business owners against direct financial loss resulting from employee dishonesty.
    Driver & Crew Welfare –
  • Work Injury Benefits Act (WIBA 2007): Statutory liability coverage for driver/loader injuries or death (eg, 10% of annual salary).
  • Employers Liability: Protects against negligence claims for driver/loader injuries or death (subject to Kshs 25,000 excess).
  • Personal Accident & Emergency Medical: Provides occupational personal accident cover (death/permanent disability) and emergency medical expense reimbursement for drivers and loaders.

Advanced Protections & Operational Perks 

  • Excess Protectors: Free Own Damage Excess Protector for non-injury accidents where repair costs exceed 5% of vehicle value (minimum Kshs 30,000).
  • Tracking Device Discounts: Nil excess on non-injury theft and non-fault accident claims when equipped with an active tracking device.
  • Political Violence & Civil Commotion: Protection against vehicle damage caused by terrorism, political violence, strikes, riots, and civil commotion.
  • Free Towing & COMESA Support: Provides free accident towing (with option to buy higher limits at a 5% fee) and COMESA repair facilitation to assist in returning damaged trucks to Kenya.
  • ✓Flexible Use Models: Custom-built policies for both "Own Goods" transport and commercial "General Cartage" haulage.
  • ✓Complete Income Security: Combines loan repayment support, income loss replacement, and alternative hire to prevent cash flow disruption.
  • ✓Comprehensive Fleet Shield: Combines truck repair, cargo liability, driver welfare (WIBA/PA), and cross-border regional support into one unified fleet insurance plan.
Logistics, Haulage, & Freight Operators (General Cartage)

Logistics, Haulage, & Freight Operators (General Cartage) carrying goods for hire and reward.

Fleet Owners with Financed Trucks

Fleet Owners with Financed Trucks requiring loan installment protection when vehicles are grounded for extended repairs.

Cross-Border Transporters

Cross-Border Transporters operating commercial routes within the COMESA regional trading bloc.

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